We only collect personal information that is reasonably necessary to deliver our services. This may include: Contact Details: Name, residential or service address, email address, and phone number. Service Information: Details relating to your property’s plumbing or gas systems, job notes, service history, and site photos (where required for diagnostics or compliance). Payment Information: Payment details required to process transactions (such as credit card or bank transfer information). APS does not store full credit card details on its systems. Payments are processed securely via third-party payment providers. Technical Data IP address, browser type, and basic usage data collected through cookies when you visit our website.